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Privacy Policy
Your trust is our most valuable asset. Learn how we safeguard your personal data and respect your privacy throughout your GLOWY journey.
1. Our Commitment to Your Privacy
At GLOWY, we believe that transparency is the foundation of any good relationship. We are dedicated to protecting the personal data of our community. This policy explains what information we collect when you browse our collections, create an account, or make a purchase, and how we use and protect it.
2. Information We Gather
To provide you with a seamless shopping experience and customized skincare suggestions, we collect: • Identity & Contact Details: Your name, email address, phone number, and shipping/billing address. • Transactional Data: Details about products you've purchased, payments processed, and order history. • Technical & Usage Data: IP address, browser type, and details on how you interact with our website to optimize our platform's speed and design.
3. Purpose of Processing
Your data is used solely to enhance your GLOWY experience: • To process, package, and deliver your cosmetics orders to your doorstep. • To communicate shipping updates and confirm your delivery details. • To offer personalized skincare recommendations through our GLOWY AI assistant. • To protect our store against fraudulent activities and ensure safe transactions.
4. Ultimate Security & Your Rights
We implement advanced encryption standards (SSL/TLS) to secure your data. We never sell, trade, or rent your personal information to third parties. You have the right to request access to your personal data, ask for corrections, or request its complete deletion from our systems at any time by contacting our support team.