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Returns

Returns & Refund Policy

Your peace of mind is our priority. We want you to feel confident and happy with every GLOWY purchase.

1. Our 14-Day Guarantee

We offer a 14-day return period from the date of delivery. If you change your mind or received the wrong product, you have 14 days to request a return.

2. Cosmetic Hygiene Standards

For safety and hygiene reasons, skincare and cosmetic products can only be returned if they are completely unopened, unused, with all original protective seals, packaging, and labels intact.

3. Seamless Exchange & Refund Process

If you receive a defective or damaged product, we will replace it immediately free of charge. To initiate any return or exchange, contact us via the contact form, live chat, or WhatsApp. Approved refunds are processed promptly.